Here are some tips to make the most of your appointment.
One problem – The Doctor may not be able to deal with all problems in one visit.
Please make a separate appointment for each family member- Make a separate appointment for each family member rather than expecting the doctor or nurse to deal with two patients in one appointment.
Talk about the most important thing first-It is best to talk about the most important problem first, even if it is the most embarrassing or worrying, Write everything down before hand if necessary.
Is this your first visit to the practice?– Please bring a list of medication you are currently taking.
If you don’t understand, don’t be afraid to ask again– The doctor can explain what has been said or any words you did not understand.
Ask a friend or family member to come with you – If you would like.
Make sure you know what happens next– You may be asked to book a follow up appointment, be referred to a consultant or for further tests. Make sure you know if you need to do anything and write it down if necessary.
If you are late– you may not been seen. Please allow plenty of time when travelling to the Practice and if driving parking your car.
Keeping to time –If you arrive more than ten minutes late for an appointment we cannot guarantee that you will be seen. The doctors will use their discretion based on the needs of other waiting patients. The doctor will try to keep to time but the complexity of other patients’ needs mean this is not always possible. To reduce the chance of appointments running late, again please avoid bringing more than one unrelated problem.
Zero tolerance– Please be respectful to other patients and staff when attending the practice. Disruptive or abusive behaviour will not be tolerated.
Note – Patients should see their Dentist for problems with teeth or gums. If you are not registered with a dentist and have a dental emergency (pain, swelling, trauma or bleeding) please refer to the NHS guidance How to contact a Dentist .
